Shipping policy
Free standard shipping on every US order. No minimums, no surprises at checkout.
Where we ship
We currently ship to all 50 US states. We do not yet ship internationally.
Processing time
Orders are processed and handed to the carrier within 1 to 3 business days (Monday to Friday, excluding US holidays). You receive a confirmation email when you order and a tracking number by email as soon as your order ships.
Delivery time
Items that ship from our US warehouses typically arrive within a week. Other items ship with tracking and typically arrive in 7 to 14 days. Remote areas (AK, HI, and some rural routes) can take a few days longer. If a specific item has a longer delivery window, we say so clearly on its product page before you buy.
Express shipping
Need it sooner? Where available, you can choose Express Shipping for $15 at checkout.
Tracking
Every order ships with tracking. If your tracking hasn't updated for more than 5 business days, or your order hasn't arrived within the estimated window, contact us and we will investigate with the carrier and make it right.
Lost or damaged in transit
If your package is lost in transit or arrives damaged, we will replace it or refund you in full. See our Return and Refund Policy for details.
Questions
Holmden · support@holmden.com · (719) 208-4158 · We respond within 1 business day.