Privacy Policy

Holmden ("we", "us") operates holmden.com. This policy explains what information we collect, why, and how we handle it. By using this site you agree to this policy.

Information we collect

When you place an order we collect the information needed to fulfill it: your name, email address, shipping and billing address, phone number, and payment details. Payments are processed securely by Shopify Payments; we never see or store your full card number. When you browse the site, we automatically receive standard technical data such as your IP address, browser type, and pages viewed.

How we use it

We use your information to process and deliver orders, send order confirmations and shipping updates, respond to support requests, prevent fraud, and improve the store. If you opt in to marketing emails, you can unsubscribe at any time via the link in any email.

Cookies and analytics

We use cookies to keep your cart working and to understand how visitors use the site (via analytics tools such as Google Analytics). We may use advertising services such as Google Ads, which use cookies to measure ad performance. You can control cookies through your browser settings.

Sharing

We do not sell your personal information. We share it only with the service providers required to run the store: Shopify (our e-commerce platform), payment processors, our fulfillment and shipping partners (to deliver your order), and analytics/advertising providers as described above. We may disclose information if required by law.

Your rights

Depending on where you live (including under the Colorado Privacy Act and California CCPA), you may have the right to access, correct, or delete your personal information, and to opt out of targeted advertising. To exercise any of these rights, email support@holmden.com and we will respond within 30 days.

Data retention & security

We keep order records as long as needed for tax, accounting, and warranty purposes. Data is transmitted over SSL encryption and stored on Shopify's secure infrastructure.